FEATURES
Easily Get More Customer Reviews
A simple system to proactively collect and use feedback from all of your customers. If they rate you positively with 4 or 5 stars, they are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses negative sentiment, they are prompted to send you a message privately – giving you a chance to handle the issue.
Prevent Negative Reviews
Prevent Negative Reviews
Many bad reviews are caused by a simple misunderstanding that could be prevented. By pre-qualifying reviewers with our 5 star rating system, customers that would have left negative reviews are brought to a form where you can handle the issue privately. This gives you a chance to solve the issue before they leave a public review.
Reputation Monitoring
Reputation Monitoring
Not only can you increase your reviews, with our software you can monitor reviews left anywhere online so that you can quickly respond to all your customers!
Detailed Reporting
Detailed Reporting
ALFA PHOX will generate detailed reports for your business each month in a PDF or web based form.
- Overall Average Rating
- Ratings Distribution
- Review Volume & Distribution
- Aggregate Reviews & Ratings Over Time
- Individual Review Details
Auto-Post To Social Media
Auto-Post To Social Media
Auto-Post your positive reviews to social media to keep your stream full of positive sentiments. Just hook up your social accounts, set the schedule, and the software does it all for you!
